Business system summary
Display a business profile
Example - to show a listed business; on the home page; select business services (category) and gardening services (sub category) to display a business profile, business information and special value feature; find out more here
More information is available from the following links
Discover Special Value resources
Information and resources about the website, resources and links.
Discover Special Value brochure
Summary of more information about objectives and outcomes; how it works; participants and other information.
Summary
- uses a shared value business system for corporate social responsibility outcomes
- differentiated processes to shared value-based benefits with website participants
- website services increase capacity of businesses to meet emerging business challenges
- website services provide ways for customers, businesses and stakeholders to obtain or provide value from processes
- special value features can add special value to each transaction or related process
- special value features can add public value to a transaction or related process
- businesses must have one or more special or public value features linked to every service
- businesses can add additional value to complement existing services or support services
- value can be added to diverse types of businesses and services
- differentiated features and services for business and social support processes
- structured ‘built in’ advantages deliver benefits with each transaction/ related process
- purchasing incentives built-in to systems as incentive based marketing features
Market and customers
- orientated to small-medium business services and social support services
- large national market potential for website business services
- large national demand for website services to facilitate social support services
- potential high customer participation levels, for high revenue and effective SROI
- customers: general customers needing commercial or non commercial (support) services
- business customers: business customers in the services sectors
- stakeholders: stakeholders from public and private sectors
Customers (general customers; business customers)
- customer aligned and focussed services; customisable or personalised services available
- customers can obtain additional benefits from value-based services they require
- ongoing value creation/sharing (of special value; public value) for long term value
- value based benefits can increase customer service levels and satisfaction
- services can meet and potentially exceed customer purchase expectations
- customer recommendation and review processes for marketing validation
- customer involvement (eg; knowledge/information exchange) to build more value
- customer involvement via social/other media for advocacy and endorsement of services
Membership
- businesses register as business members to provide their services
- cost effective, flexible, ‘freemium', multi-level subscription model for participants
System features
- business services are flexible, scaleable, innovative and differentiated
- marketing services built in to the sale processes for lower cost, effective marketing
- collective participation of customers, businesses and stakeholders adds further value creation and sharing potential across many types of small-medium business services
- powerful value based services can deliver long term customer value for participants
- systems to measure, quantify special value and public value components
- systems to review, rate and rank special value and public value benefits
More information
How it works
General Member information
Business Member account information
Business registration information
Discover Special Value resources
Information and resources about the website, resources and links.
Discover Special Value project and further information
Summary of how it works; objectives; contributions and collaboration; resources; features; making a difference and giving back; and other information.
Discover Special Value brochure
Summary of more information about objectives and outcomes; how it works; participants and other information.